Every SuperCat comes with a Five Year Pro-Rated Warranty. Just fill out your pre-addressed warranty registration card and mail it to us within 30 days of purchase. Each warranty card has specific information about your individual boat, without it you will be required to show proof of purchase when dealing with warranty matters.
Who the Warranty applies to- The warranty applies to the original purchaser only. It is not transferable and subsequent purchasers acquire the product as is.
Warranty Terms- The seams of the SuperCat are covered for a pro-rated period of five years. If any seam should become defective during the warranty period contact us and return it to:
New World Mfg., Inc.
27627 Dutcher Creek Rd
Cloverdale, CA 95425
Returns must be shipped with freight prepaid. Include a cover letter reflecting your name, address, phone number, email address and a brief description of the problem. New World staff will inspect the SuperCat and, if defective, will repair or replace, to New World's option, subject to the pro-rated charges set forth:
First and second year- no additional charge
Third year- 60% charge
Fourth year- 70% charge
Fifth year- 75% charge
Pro-rated charges will be a percentage of the suggested resale price as established by New World Mfg., Inc. and existing at the time of return. Repair or replacement does not extend or effect the length of the warranty and there is no grace period given.
What is not Covered- All other defects or damage, including but not limited to:
1.) Cuts, punctures, abrasions or tears
2.) Any defect resulting from over inflation or any other misuse
3.) Normal wear and tear
Keep in mind if you boat is no longer under warranty but it's in need of a repair just give us a call! We are happy to walk you through our different patching methods or you can send your boat in and we will repair it for you!